Traveler's Guild Support

Need help with Traveler's Guild? We're here for you.

Contact Us

Email: shuifamily0710@gmail.com

We aim to respond within 1–2 business days.

Frequently Asked Questions

How do I restore my purchases?
Open the app, go to Settings, and tap “Restore Purchases.”

How do I create a trip plan?
Tap the “+” button on the home screen to start a new itinerary, then add destinations and day-by-day plans.

How do I follow other travelers?
Use the Explore tab to search for people, open their profile, and tap “Follow.”

How do I reset my password?
On the login screen, tap “Forgot Password” and follow the email instructions, or contact us for help.

How do I delete my account?
Go to your Profile settings and use the delete option, or email us and we'll take care of it.

I found a bug or have a feature request.
Email us at the address above with details and we'll take a look.

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